Terms of Use
Last Updated: March 4, 2026. These terms govern your access and use of the Property KE marketplace platform.
1. Introduction
Welcome to Property KE.
By accessing or using the Property KE platform (our "Service"), you agree to be bound by these Terms of Use and our Privacy Policy. These terms constitute a legally binding agreement between you and Pro Sync Property KE Marketplace.
If you do not agree to these terms, you must immediately cease all use of our platform. We reserve the right to modify these terms at any time, and your continued use of the platform indicates acceptance of any updates.
2. Nature of Platform
Property KE is an online marketplace that facilitates connections between property owners, real estate agents, and potential buyers or renters. It is important to understand our role:
check_circle What we DO
- Provide a listing platform
- Facilitate search and discovery
- Connect parties via secure channels
cancel What we DO NOT
- Act as a real estate agent
- Own or manage properties listed
- Guarantee transaction outcomes
3. Eligibility
To use our platform, you must:
- Be at least 18 years of age.
- Have the legal capacity to enter into binding contracts.
- Not be prohibited by law from using such services in Kenya.
By using the Service, you represent and warrant that you meet all eligibility requirements.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to:
Keep your password secure and unique.
Provide accurate and up-to-date information.
Notify us of unauthorized access immediately.
Close your account if you no longer wish to use it.
5. Listings & Content
As a user, any content you upload (photos, descriptions, prices) must be accurate, truthful, and lawful. You grant Property KE a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content for the purpose of operating the marketplace.
6. Prohibited Activities
Users strictly agree NOT to engage in the following:
- do_not_disturb_on Data scraping or automated mining
- do_not_disturb_on Impersonating other users or entities
- do_not_disturb_on Posting fraudulent or bait listings
- do_not_disturb_on Harassing other platform members
- do_not_disturb_on Circumventing payment systems
- do_not_disturb_on Uploading malicious software or viruses
7. Payments & Subscriptions
Property KE offers premium features under the "Pro Sync" plan. All payments are processed via authorized third-party gateways. Fees are non-refundable unless specified otherwise by Kenyan Consumer Protection law.
We reserve the right to change our pricing structure at any time, with notice provided to existing subscribers 30 days prior to changes taking effect.
8. Limitation of Liability
Property KE provides the platform on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee the completeness or accuracy of any user-generated content.
Property KE shall not be liable for:
- Direct or indirect financial loss resulting from platform use.
- Physical injury or property damage during property viewings.
- Disputes between buyers, sellers, or agents.
- Service interruptions due to technical maintenance.
9. Intellectual Property
The "Property KE" brand, logo, platform design, and proprietary code are the exclusive intellectual property of Pro Sync Property KE Marketplace. No part of our platform may be copied, reproduced, or used without explicit written permission.
10. Termination
We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users of the platform, us, or third parties, or for any other reason.
11. Governing Law
These Terms of Use and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the Laws of the Republic of Kenya. Any legal action or proceeding related to our platform shall be brought exclusively in the courts of Kenya.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Support Hours
- Mon - Fri 08:00 - 17:00
- Saturday 09:00 - 13:00
- Sunday Closed